thank-you notes

Post-Interview Thank You Notes And The Significance Of The Personal Touch

There’s nothing like a post-interview thank you note, simple and to the point, to make a positive impression on the people who met with you to measure your fit for the job. There is no downside.

The act itself is a message. Sending thank-you notes has been a recommended best practice for many moons, but the digital age has elevated the significance of “the personal touch.” As the world has become more digital, the once-customary handwritten thank you note is an endangered species. But it still matters.

People who slow the world down long enough to write a thank you note do more than uphold a civilized tradition. They benefit their candidacies in a laundry list of ways. Here are some things to consider when you reach the thank you note stage of your job search:

  • Time and effort. The act of sending a thank you note separates you from people who don’t. When a recruiter or hiring manager is looking at your resume, they will remember the courteous note they received from you and that you voluntarily and independently increased your time and effort to do so. It might push your candidacy over the top.

  • Keep it simple. It’s a thank-you note, not the Treaty of Westphalia. You don’t have to write much (four or five lines), but what you do write should be sincere.

  • Keep it professional. Don’t be sincere about your latest rash or whether or not you believe ketchup goes on a hot dog (the answer is no, by the way). Every word should be relevant to your job interview (or job process – more on that below). And don’t get personal. 

  • Send thank you notes to everybody in the job process who has helped you. You should always send thank-you notes to the recruiter and people who interview you. However, others should be on the list as well. Did somebody agree to be one of your references? Thank you note. Did somebody give you a referral that led to an interview? Thank you note. Did you have a series of interviews arranged and administered by the same person? Thank you note. Nobody will ever hold it against you that you took the time to thank them.

  • A thank you note is like a business card, but better. Let’s say you don’t get the job. Your thank you note continues to have value beyond one open position. When another position opens at the same company, you may come to mind and you get an “out of the blue” communication inquiring about your status. Or the recruiter may move companies and, because of your thank you note, put you on their list to update. Or whoever interviewed you notices your name at the company that did hire you and, because of your thank you note, they reach out to see if there’s any business you can do together. A thoughtful thank-you note can help you grow your professional network.

 

While thank you notes may seem daunting and many people overthink them, they’re actually really quick and easy to write. Every thank you note only needs to be four lines, five if you want bonus points.

Start with “Hello” and the person’s name. But nobody will hold it against you if you address your handwritten thank-you note to their name only.

Line 1: The thank you part. Always lead with “Thank you…” “Thank you for meeting with me.” “Thank you for taking the time to discuss the open position with me today.”Thank you for giving me a behind-the-scenes look at your company today.” That kind of thing.

John/Jane,

1] Thank you for meeting with me today.

 

Line 2: The what you learned part. You just thanked them so your next line should explain why the brief time you spent with them was the best time ever. Flattery works.


John/Jane,

 

1] Thank you for meeting with me today. 2] Hearing about Big Company’s plans for the future makes me even more excited to be in the robotics field.

 

Note: only use, “robotics field,” if you’re in the robotics field. If you’re not, specify your field.

 

Bonus Points. Bonus points if you can slip in a quote from the recipient. “When you said, ‘We play ping-pong most mornings,’ I knew I had found a cultural fit.”

 

Line 3: The subtle reminder their job search is over part. They should hire you and you just proved it by writing a handwritten thank you note. With a pen. On paper. You own envelopes and bought stamps! “I left the interview knowing I would be a perfect fit for your company.” “I believe my credentials and experience are exactly what you’re looking for.” “I look forward to detailing the value I can bring to your company’s future during the next round of interviews.”

 

John/Jane,

1] Thank you for meeting with me today. 2] Hearing about Big Company’s plans for the future makes me even more excited to be in the robotics field [BONUS], or as you call it, ‘the Mars Rover business.’ 3] I believe my credentials and experience are exactly what you’re looking for.

 

Line 4: The thank you part again. “Thank you for your time and consideration.” Line 4 should always be, “Thank you for your time and consideration.” This is the path of least resistance. You don’t have to tie yourself up in knots when this line is tried and true.

 

1] Thank you for meeting with me today. 2] Hearing about Big Company’s plans for the future makes me even more excited to be in the robotics field [BONUS], or as you call it, ‘the Mars Rover business.’ 3] I believe my credentials and experience are exactly what you’re looking for.  4] Thank you for your time and consideration.

 

Best Regards (Kind Regards, Sincerely, etc.),

 

[Your autograph]


Philip Roufail contributed to this article.

Scott Singer is the President and Founder of Insider Career Strategies Resume Writing & Career Coaching, a firm dedicated to guiding job seekers and companies through the job search and hiring process. Insider Career Strategies provides resume writing, LinkedIn profile development, career coaching services, and outplacement services. You can email Scott Singer at scott.singer@insidercs.com, or via the website, www.insidercs.com.

The Dos and Don'ts of Post-Interview "Thank You" Notes

iStockphoto (NiroDesign)

iStockphoto (NiroDesign)

 

It's a no-brainer to send "thank you" notes after a job interview – or at least it should be. This simple act of post-interview gratitude can propel your candidacy forward. Here are some guidelines you should follow when sending "thank you" notes:

•Be prompt. Send your notes no later than the morning after the interview. This will reinforce that the position for which you interviewed is front of mind and demonstrate your orientation toward action.

Be brief. Short and sweet. Indicate your appreciation and interest, and perhaps reference a memorable aspect of the conversation, which will demonstrate that you were listening and engaged.

•Send it by email. It's true that a handwritten note on personal stationery demonstrates charm and care you'll never find in any email, but letters sent by post also take a long time to arrive and can easily get lost or ignored in the company mail room (I've witnessed this firsthand). If you'd like to send a note via traditional mail, do so in addition to an email; instead consider dropping the note off at the company's front desk without fanfare.

•Proofread the heck out of it. Typos and grammatical errors introduce or reinforce negative perceptions an interviewer might have about your communications skills.

•Don't forget anyone. Sending "thank you" notes to some interviewers and forgetting to send to others can get you knocked out of consideration, even after an outstanding interview. Here's why – the interview team will meet after the interview to discuss your candidacy and come to consensus about your qualifications, fit, and presentation; if it becomes clear that you sent notes only to certain individuals, others interviewers might feel marginalized. Send notes to everyone you meet or speak with – from the CEO, to the Corporate Recruiter, to the Administrative Assistant who scheduled your agenda. If you don't have someone's email address, ask the person who arranged your interview to provide it to you.

•Don't go overboard. A simple note will suffice. Resist the urge to drop off gifts such as cupcakes or candies. Such gestures, while potentially heartfelt, tend to be viewed by employers with skepticism, as an attempt to curry favor.

•Most importantly – remember to send it! Shockingly few job seekers even bother to send "thank you" notes. It's an easy way to make a positive impression. Why waste the opportunity?


Scott Singer is the President and Founder of Insider Career Strategies Resume Writing & Career Coaching, a firm dedicated to guiding job seekers and companies through the job search and hiring process. Insider Career Strategies provides resume writing, LinkedIn profile development, and career coaching services, including a free resume review. You can email Scott Singer at scott.singer@insidercs.com, or via the website, www.insidercs.com.

Job Hunting Zen Thought of the Week – October 9, 2015

Here is your Job Hunting Zen Thought of the Week!

You interviewed this week for a job. You didn't blow the interview, but you didn't exactly wow the hiring manager, either. In short, you demonstrated you could perform the duties of the job, but you didn't really close the deal.

There's still hope!

A well-written "thank you" note to the interviewers could still get you the job. Demonstrate your passion for the position and the company by sending an eloquent, thoughtful note. Reiterate those topics you found of particular interest. Demonstrate how you can demonstrate value to the organization.

A hiring manager who wanted to continue searching may decide you're the right fit after all.

Scott Singer is the President and Founder of Insider Career Strategies Resume Writing & Career Coaching, a firm dedicated to guiding job seekers and companies through the job search and hiring process. He is a Human Resources professional and staffing expert with almost two decades of in-house corporate HR and staffing firm experience, and is a Certified Professional Resume Writer (CPRW) and Certified Professional Career Coach (CPCC).

Insider Career Strategies provides resume writing, LinkedIn profile development, and career coaching services, including a free resume review. You can email Scott Singer at scott.singer@insidercs.com, or via the website, www.insidercs.com.