remote work

Maximizing Your Leverage – Negotiating Remote Work (And Other Perks) In The Post-Pandemic Era

iStockphoto | z_wei

In the latest edition of CEOs Gone Wild, one CEO told her employees, “You can visit Pity City but you can’t live there,” because they weren’t getting bonuses (CEO’s compensation - $5 million), and another CEO commended an employee for selling their dog because they could not both own a pet and devote themselves to the company. Did we mention there are banking and cryptocurrency meltdowns happening? Those CEOs went wild too.

Professionals are at an inflection point with their fundamental relationship with their employers, many of whom turn out to be poor stewards of their businesses, hucksters, Cruellas, and people who are happy when other people are forced to sell their dogs. If only Dante was alive to add another circle of Hell.

While every sector has its own divides, one issue that unites skilled professionals is remote work vs. back to the office. Remote work’s demise is the prediction that never seems to materialize in a substantive way. Let’s be clear. It does not matter how many major companies push for a return to the office and how many employees ultimately do. Deep inside the professional’s consciousness, a paradigm shift has already happened. The tug-of-war has just begun.

For example, large and influential companies like Google and Apple are bringing their employees back to the office at the same time there is a new drive for asynchronous work, where remote work can be completed on any schedule the worker decides. The poles are moving further apart. Nobody wants to give. This test of wills is untenable. What happens when you want to work remotely and your employer wants you back in the office? What do you do?

As a job seeker, what kind of actual leverage do you have? Are you in an advantageous bargaining position?  The first step is to understand your parameters.

1.     Understand what’s important to you. Why do you want to work remotely? Is it because it’s a nice perk, or do you have a real need? Is it a matter of principle? You need to have an in-depth understanding of your motivating factors before you take an adversarial position than your employer or torpedo a job interview.

2.     Are you prepared for the trade-offs? You sacrifice visibility when you work remotely and it may impact your career mobility. If you are working in your remote silo, you aren’t actively developing meaningful professional relationships with your co-workers or/and clients. You may also be paid less. If you are in high demand and you want to be a digital nomad, you may be able to make it work over the long term. Otherwise, you may be a perpetual temporary worker who has walled themselves off from opportunities that may have been available to you have you returned to the office.

3.     Are you prepared to disconnect from communal and historic knowledge? Work used to be structured in a simple way - master and apprentice. In an office, there are many masters and many apprentices, and the interaction between all of these various people creates institutionalized knowledge critical for the functioning of the company and for learning new skills. If you’re not there, you’re missing out on all of that and you’re not building your professional network.

4.     Decide what you’re willing to accept. If you choose not to die on Remote-Work Hill and are willing to compromise, what model will make you happy? For example, let’s say you’re offered a mostly remote position but you have to come into the office twice a week, which means you have to live in the geographic location of where the office is located. Are those acceptable terms? If not, what would be? Think in through or what little leverage you do have may dissipate quickly during a negotiation.

5.     Companies have rights too. Hence the Golden Rule – he who has the gold makes the rules. If a company name is on your paycheck, it’s delivered on time, and it clears the bank, the company has every right to dictate the terms of what they are buying, in this case, labor. Your employer can set whatever requirements they want and if you don’t want to abide by them then you are free to seek employment elsewhere.

 

Now let’s take a quick look at what leverage you may have when negotiating the terms of your employment.

 

1.     Do an honest assessment of your skill set and the business landscape. If your employer mandates a return to the office and you’re committed to 100% remote finding common ground may not be in the cards. However, if you see movement on one or both ends you may have more negotiating power. Read the tea leaves.

2.     Understand that compromise comes from both sides. If a company is ready to compromise on how it schedules and manages its labor force, you should be ready to compromise on what you will do for the company. Unless you’re the Elon Musk of remote workers (you’re not), there will be give and take and you should be prepared to give (but don’t sell your dog).

3.     Be aware. Even if your employer is open to negotiating remote or hybrid work, you may not have as much leverage as you think you do. Don’t rush your actions. Do your due diligence. Your employer may be responsive, but if you overplay your position you may end up alienating yourself, or if you’re interviewing you may be removed from the process if they believe you’re not a right match due to differing opinions on remote work vs. return to the office.

4.     Make your opening gambit, but make it respectfully. Whether you approach a current employer or are in the interview room, be direct. Ask for what you want. You may receive a unilateral “no” and that’s that. But maybe you’ll get a maybe and then the game is on. Remember your professional etiquette. Don’t make an issue if you don’t get the answer you want. See where your e, employer or potential employer stands. If (when) asked questions about your position, be honest.


Philip Roufail contributed to this article.

Scott Singer is the President and Founder of Insider Career Strategies Resume Writing & Career Coaching, a firm dedicated to guiding job seekers and companies through the job search and hiring process. Insider Career Strategies provides resume writing, LinkedIn profile development, career coaching services, and outplacement services. You can email Scott Singer at scott.singer@insidercs.com, or via the website, www.insidercs.com.

But I Don't Want To Go To Work! – Or – What To Do When Your Employer Says It's Time To Come Back To The Office

iStock | egdigital

Your professional life may not be a smooth ride. Think of the labor market as a pendulum. One moment it swings toward employers. The next moment it swings to employees. The pandemic disrupted that pattern and had two significant impacts: what is now called The Great Resignation and the normalization of remote work.

A tug-of-war about the future of remote work has been going on for a couple of years now. Let’s start with the good news. Remote work is a big hit – with employees and employers. If you’re currently in a remote job or want one, the data looks good. Many companies are continuing to allow employees to work remotely, and others are staking out the middle ground with hybrid models.

However, the pendulum is slowly swinging back to employers, who feel empowered and in control again. Companies that wish for their employees to return to the office will start to issue ultimatums to existing employees and make new open positions in-office only. If you’re one of the 26.7% of working Americans in a fully remote job and your company tells you it’s time to pull the plug and return to the office, what do you do? Here are some things to consider:

  • Breathe. Know that fundamental shifts take time, like turning a big ship. While circumstances vary, companies are not likely to pull remote workers back in one swift move. Upheaval is what led to the historic rise in remote work in the first place. Upheaval as a strategy to return workers to the office makes the transition more difficult for all. Return to the office may be phased in until the staffing structures return to pre-pandemic levels.

  • Take a holistic approach to make an honest self-assessment of your desires and opportunities. Whether you’re currently working remotely or want to, know there are risks, rewards, and sacrifices to planting your flag in the remote camp and returning to the office. Only you can determine the best way forward.

  •  For the sake of argument, let’s say you know a return-to-the-office mandate is on the way and it comes with a hard deadline. You can accept the new terms or you’re out of a job. You know you have two options – stay or leave. Take the time to think about the steps you need to take to successfully navigate both. Is returning to the office such a bad thing? Or would you rather risk finding a new remote job? You can also bide your time - go back to the office while looking for another remote opportunity.

  • Have an open discussion with your manager. If a mandate is inevitable, get as much clarity as you can about how it will progress. Don’t make assumptions or let rumors give you unnecessary anxiety. There may be no flexibility. But, in some cases, you may be able to make the business case that you remain fully or partially remote.

  • If you can make the case to remain fully or partially remote, you must be able to present evidence (like you’re in a courtroom) to prove you add more value remotely than in-office. It can’t be a 1-1 proposition. If you add the same value remotely as you do in-office, then you’re headed back to the office or somewhere else. Companies expect a healthy ROI on their investments and that includes staffing. If you’re remote, you don’t have the same visibility as someone who is in the office; your work may be invaluable but there may not be a clear understanding that you’re responsible for it. Lay out your case.

  •  You may be in an office job now but, encouraged by recent trends, want to work remotely. The number of fully remote workers is expected to increase, but that doesn’t mean opportunities will increase in your field. For example, if you work in IT, which already had a fair number of remote workers pre-pandemic, you’re going to have more remote work opportunities in the future than someone who works in retail. Do your homework before you choose a path. Monitor job openings. If the remote job postings dwindle and become super-competitive, assess your parameters for how you make a living. In other words, is a having a job that doesn’t offer working remotely as an option a deal breaker?

  • Job security means something different to a parent with a house full of kids than it does to young professionals at the dawn of their careers. There is reason to believe that remote workers are the first to be fired. That’s not a guarantee. Everybody’s circumstances are different, but you may be more vulnerable than your co-workers. Once again, when you work remotely, you’re less visible than in-office employees. Out of sight out, out of mind. Rank your job requirements and see where job security falls in comparison with the benefits you may gain working remotely.

  • If you’re uncompromising about working remotely, 16% of U.S. businesses are fully remote. Here is twenty-five of them. Put in the time and effort to learn about companies with full or majority remote workers and see if you discover endeavors perfect for you.

  • The pendulum will continue to swing, and the tug-of-war about the future of remote work is likely to continue on different fronts (e.g., the future may be hybrid). This is a fluid situation. Monitor the tea leaves. See which way the wind blows. As always, do your homework. The only way to make informed decisions is to keep yourself informed.


Philip Roufail contributed to this article.

Scott Singer is the President and Founder of Insider Career Strategies Resume Writing & Career Coaching, a firm dedicated to guiding job seekers and companies through the job search and hiring process. Insider Career Strategies provides resume writing, LinkedIn profile development, career coaching services, and outplacement services. You can email Scott Singer at scott.singer@insidercs.com, or via the website, www.insidercs.com.

Hey, Wait A Second! This Job Was Advertised As Remote, And Now It's Not?

Recruiting and hiring new employees is a serious undertaking. The process has built-in risks and uncertainties, so the current tug-of-war between employers and employees over remote vs. in-person work is an unwelcome new obstacle for recruiters and hiring managers to overcome.

 Enter the bait and switch. Employers know job seekers want remote or hybrid positions, so their job postings are composed in a way that makes candidates believe they are applying for roles that are 100% remote or 100% hybrid. There have been cases reported of employers misrepresenting the actual terms of the position to lure top talent into interviewing with the hope that, once in the room, candidates will make concessions to get the job.

Here’s a sample a scenario; say you live in eastern Pennsylvania and apply for a job for a company based in New York City that is advertised as a remote role. You make the two-and-a-half-hour trek into New York for an in-person interview. Then you enter a conference room and face a panel of four department directors – the interview goes perfectly until one of the directors implies the position is not as remote as advertised. Before you know what happened, 100% remote means 35% remote after a six-month trial period and supervisor approval, based on a host of performance metrics, none of which are your desire to work from home, or the beach, or the mountains, or wherever you can deliver the goods.

 What do you do? You are in the interview room or, in other scenarios, on a phone screen or Zoom call. Whatever the case, you are on the spot. 100% remote should mean 100% remote!

  • Be prepared for this situation to occur. If you know terms of employment, like remote vs. office, may change, determine your position in advance. If you give in-depth forethought to this specific issue, you can respond to relevant deal breakers with measured insight.

  • Before you blurt anything out, take a deep breath. Seriously, take a deep breath because you need to think things through. To resume our scenario, even if you are sitting in front of a panel of interviewers and you must think quickly, you need to think things through. Even if prepared, you need to think things through.

  • Think of it this way; you can’t blow the job offer because you don’t have one. Don’t panic. You’re in an interview, not reviewing a job offer. Whatever your response, the worst that can happen is the status quo. You did not work for this company when you woke up and you won’t work for it when you go to bed. Everybody moves on. Do not put extra pressure on yourself. You’re just talking.

  • Direct, polite, pointed questions are appropriate. Before you choose which path to take, be sure you understand the expectations. The promotion of the job as remote may have been a miscommunication (it happens), or something duplicitous, so ask for clarification. Ask them to explain the details of the remote aspect of the job. Make them give you an answer.

 

If the clarification is unsatisfactory, you have three options.

1.         Finish the interview and cut your losses. The path of least resistance is to finish the interview without pushing back on the “clarification” in employment terms, thank your interviewer(s), leave, and move on.

2.         Pull the plug and go home. To resume our scenario, you’ve driven from Pennsylvania to New York City for the interview with the expectation the next time you’d have to show your face is the holiday party. You have no intention of commuting or relocating. Like our hypothetical professional, if your circumstances are non-negotiable, in the interview, you can make it clear that you’re only interested in 100% remote work, thank your interviewer(s), leave, and move on.

3.         Pull the plug and go home, Part 2. Maybe your circumstances are flexible, and you’re not sure what you want to do. Now, you have to ask yourself, “How much do I want this job?” Do you want the job bad enough to remain in the interview and, if given, accept an offer that doesn’t include 100% remote work? Consider the pros and cons.

a.         Pros. Are there any pros? During the interview, did anything surface that changed your position on remote work? Is the compensation too high to pass up? Are there other benefits that tip the scale? As mentioned before, the strategy is to lure you in and dangle great shiny stuff in your face, so you make concessions. That doesn’t mean the great, shiny stuff isn’t, well… great shiny stuff! It is.

b.         Cons. Ethically, a company that isn’t honest with you before hiring you most likely won’t be honest with you after hiring you. You must decide, sometimes within moments, whether being trapped in an interview where you’re the least likely to protest a major change in work expectations is a glimpse into the overall corporate culture or just an aggressive recruiting method.

4.         Ask for more information. You decide you are seriously interested in the job and are open to sacrificing things like remote work to get it. Are you willing to give up all remote work? Or just 50%? Must it be part of the initial package, or can it be deferred to later in your employment? Decide your parameters. In the interview, reiterate your expectation was a remote position, but you want to hear more about the opportunity and decide based on the overall details.


Philip Roufail contributed to this article.

Scott Singer is the President and Founder of Insider Career Strategies Resume Writing & Career Coaching, a firm dedicated to guiding job seekers and companies through the job search and hiring process. Insider Career Strategies provides resume writing, LinkedIn profile development, career coaching services, and outplacement services. You can email Scott Singer at scott.singer@insidercs.com, or via the website, www.insidercs.com.